June 28, 2007

Router Configuration Lost

Yesterday the blog was no accessible, but the server was running fine...

Yesterday the blog was no accessible, but the server was running fine... out local internet provider (a rather large telecom company) had quite a few problems. I guess they reset the our router and it lost part of the configuration (in particular that for port 80). This seems a frequent problem, but as they insist in not giving us control of the router, we have no other solution than wait for them (as have to say that once you reach them over the phone it takes seconds).

I'm wondering if I should really move this site onto a server hosted in a web farm (I cannot host the site alone as I need custom software installed on specific Linux distros, namely Debian or Ubuntu). I though about moving the entire computer in a web farm, but I'm worried about the cost and the loss of control. I do have another server in a web farm, though... so I guess it is only a matter of time before I move this one as well.

Again, sorry for the problem (on this and a few other sites of mine).



Router Configuration Lost 

A company that I work for as developer and that I did
work some time ago as systems counsultor, is
co-hosting two servers of their own in two different
datacenters from different "rather big telephone
companies" here in Mexico. Each datacenter guarantee
99.6% availabiity, one having 4.9 GBps and the other
3.4  GBps. The cost of each co-hosting is rounding the
270 US dlls a month.

The reduce in electricity bills, the controlled
environment (air, dust, temperature, voltage, backup
and redundant power supply) in the datacenter, and
maybe the extra strong security of the facilities are
welcome advantages.

Most disadvantages and ways to reduce them are:
-If you want to upgrade the hardware, sometimes you
have to travel. You are going to spend less money and
time if your equip  is robust, like in the "redundant
power supplies, RAID-5 arrangement for storage, enough
RAM for the next year or more".
-99.6% availability means 35 hours of down time. Now
add the unavailability that your server could cause.
When your opperation is critic or even worse, life
critic, it means a lot. But for a web server I think
is more than acceptable, right? 
-You still have no control over the router.
-Control of your Server of course. If you need to
operate it from BIOS or boot time, you'll rather have
to work on site. If it is not the case, you'll need
something like a VPN plus VNC plus FTP or file or
filesystem sharing and you're done.

I'm sure you already know enough about this Marco, 
but I hope writing my rather limited experience could
help you to decide.
Comment by Salvador Gomez Retamoza [http://salvador.oversistemas.com] on June 28, 21:10

Router Configuration Lost 

 You could start demanding rate rebates from your 
provider for loss of service when they screw with the 
router if they won't provide you control.  If they 
argue about it, point out when ever they do it, they 
are deliberately breaching their provider agreement 
by sabotaging functional equipment.

Once they start loosing money to their own stupidity, 
things will probably start to change.
Comment by Xepol on June 29, 00:01

Post Your Comment

Click here for posting your feedback to this blog.

There are currently 0 pending (unapproved) messages.